An Open Government Ecosystem

Buenos Aires, Argentina

The Action

Buenos Aires is implementing an open government “ecosystem” strategy to promote sustainable transparency and resident engagement in its own government and beyond. It used its participation in the Open Government Partnership’s (OGP) Local Program to coordinate and strengthen transparency initiatives across departments, set up new dialogue mechanisms with civil society, and interact with counterparts around the world. 

Democracy Challenge

Governance reforms can be difficult to achieve and even more difficult to sustain over time, particularly if they are associated with a particular administration or political party.  

For us, an open government is a government near to citizens' needs, opinions, perceptions and ideas. It is a government that does not govern for the citizens, [but] governs together with them.

How It Works & How They Did It

The City of Buenos Aires has had transparency, open data, and e-government as priority issues for years, with the aim of achieving an increasingly modern and agile public administration that works collaboratively with citizens to solve problems of public interest. Then in 2016, the city was accepted into an initial cohort of local governments participating in the global OGP, which calls on governments and civil society to cocreate action plans that make government more inclusive, responsive, and accountable.  

The city viewed OGP as a framework for change that could deepen and strengthen its efforts on openness and modernization. Integrating OGP processes with existing agendas and actions resulted in the Open Government Ecosystem, which brings together a range of policies and actions and works through open government tools to achieve an improvement of internal and external processes and generate more efficient public services.  

Investment in Process

The administration of Horacio Larreta viewed the OGP cocreation process as a mechanism not only for publishing executive information and deepening resident engagement, but for creating an “open state” across the three branches of city government and for promoting openness in other local governments in Argentina. It created a working group with three government bodies and four civil society organizations to govern the OGP process; decision making was shared equally among members, and the city created a shared document repository for the task force’s meeting minutes and reports. Twenty-five roundtables were held with participation from 16 different government offices, and 21 civil society organizations and two university research institutes participated in different stages of the process.  

Diversity of Approaches 

The guiding thread for initiatives that make up the ecosystem is to involve residents in decision making processes, turn them into participants in the management of the city's challenges, and offer useful information for the type of active people who live and work in Buenos Aires.  

Some ecosystem initiatives have been developed through the city's first and second OGP Action Plans, or have grown out of the OGP engagement, including: 

• Publishing as much government data, budgeting documents, and other materials as possible online, and coordinating data production and publication with other governmental agencies, such as the Buenos Aires judiciary;
• Harnessing open data and feedback to improve residents’ sexual and reproductive health, education, and transit; and
• BA Elige (Buenos Aires Choose), which brings participatory budgeting into the digital age using an open-source platform developed by Madrid. Both Madrid and Buenos Aires are part of the OGP Local Program, which facilitated the exchange of the Consul tool and the collaboration between the cities.

Other initiatives are in the Ecosystem but outside the OGP Action Plans, including: 

• Opening a continuing forum for engaging hundreds of residents in debate and constructive dialogue on critical issues that faced the city. Not necessarily knowing about the technical details on all the issues that they were considering, elected officials and bureaucrats trusted citizen experts to help form their actions on these critical and sensitive policy topics through this forum, called Dialogando BA;
• An online asset declaration webpage that allows users to search for a public official’s initial assets declaration (when starting the position), final assets declaration (when resigning a position), and statement of regular annual returns;
• An open contracting website, called BA Obras, allows residents to track the progress of public works projects. BA Obras contains user-friendly infographics and charts to show the distribution of projects by commune, the number of employees on each project, and which government ministry or agency is responsible for the contract. A map places each project in its geographic context, and users can search projects by type (school, health facility, park, and so on), commune, stage of completion, and more. Each project has a profile page which shows total investment costs, number of building sites, progress/project completion percentage, estimated time for completion, and number of workers employed. It also provides a gallery of photos for each project in addition to a short description;
• A website to track the processes and public works for the 2018 Youth Olympic Games held in Buenos Aires, which is now an archive of those investments and their impact;
• A "collaborative management" site that invites residents to make and up vote service requests; and
• An online citizen particpation hub to advertise ways for residents to engage with their government. 

The city has paid special attention to smart feedback loops that capture demands and insights from citizens to improve the quality of service delivery. For example, its commitments in health, education, and intergovernmental coordination all included reporting mechanisms so that residents could channel requests and feedback to the responsible parties in government.  

How’s It Going?

In 2017, stakeholders familiar with the OGP process in Buenos Aires articulated four lessons learned from the first cycle:  

• Civil society has limited resources to participate with government on an equal footing, 
• The government must reach citizens with innovative mechanisms, 
• The concept of open government is not widespread, so initiatives must involve an element of civic education, and 
• Dialogue between government branches is key for finding concrete opportunities for improvement. 

There are 280 executive branch datasets available as open data, organized by sector. Online asset declarations are available for the entire Larreta cabinet: annual reports for each minister since 2015, along with other city officials with Cabinet rank, such as the Media Secretary and General Prosecutor.  The BA Works Open Contracting Portal contains information for just under 1,000 projects for the 2016–2019 contracting cycle, representing more than ARS 40 billion (over $900 million) in investment. The projects employ over 9,000 workers and were 82 percent complete as of Spring 2019. 

In 2018, Buenos Aires hosted the international open data community for a set of complementary events:  

• The biennial International Open Data Conference,  
• The second Open Cities Summit, which attracted 100 participants to discuss how open cities can improve residents’ lives,  
• AbreLatam, Latin America’s annual open data unconference,  
• An Open Data Research Symposium, and 
• An Open Contracting workshop. 

Considerations

Multi-stakeholder initiatives like the Open Government Partnership can provide an effective vehicle for civil society groups and government reformers to find one another and align their efforts around specific and shared goals. But there are pitfalls and opportunity costs with any organizing vehicle. With OGP, these can include participants who primarily want a public relations win (and are engaged in a public sector version of "open-washing") or are seeking accountability outcomes that cannot be achieved through transparency and civic engagement alone. 

Point of Contact

Under-Secretariat of Strategic Management and Institutional Quality, General Secretariat and International Relations 

Buenos Aires City Government 

[email protected]

Who Else Is Trying This?

• Austin, Texas, US: The city of Austin leveraged its participation in the inaugural OGP Local Program to work with community leaders in cocreating ambitious and potentially transformative commitments, including a racial equity assessment tool for budgeting and a homelessness systems map. A review concluded that the implementation process did create important changes toward more collaborative approaches to problem solving. The city’s second Action Plan takes on four new projects focused on climate resilience, anti-displacement, equity in public safety, and inclusion in court contracting. Read More 
• Sekondi-Takoradi, Ghana: To develop its second OGP Local Action Plan (2018–2020), the Sekondi-Takoradi Metropolitan Assembly consulted nearly 1,200 citizens from government, civil society and the private sector. A nine-member working team and a 40-member multi stakeholder forum, comprised of representatives from a variety of backgrounds, were formed to facilitate the four-month “cocreation” process. These two bodies conducted civic education around open government principles and the plan development process and facilitated stakeholder consultations and brainstorming sessions. Priorities identified through these consultations were then aligned with government and civil society initiatives to develop the 2018–2020 plan’s five commitments. Read More 

This action was originally developed for Big Bold Cities, an initiative of Living Cities and the National Democratic Institute (NDI); republished here with the permission of Living Cities.